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Studybooking.com is a website which provides online booking services for language training abroad and accommodations. Studybooking.com utilizes the following privacy policy to protect information and to promote a safe online culture. The privacy policy is updated from time to time based on company policy.

What kind of private information is collected?

We collect the following types of private information about members for consultation and purchase requests:

  • Information we collect about users: Name, Country, Nationality, Date of Birth, Sex, ID, Password, contact information, Address, Mobile Phone Number, E-mail, cookies, IP address, latitude & longitude, etc.
  • Information we collect about schools/language institutions: Name, ID, password, address, company name, URL, contact point, permission number, country, e-mail, address, clerk’s name, fax number, bank account information, education language, number of the enrolled students, nationality ratio of the enrolled students, facilities, etc.
  • Information we collect about accommodations: Name, ID, Password, Address, Company Name, URL, Contact Information, Date Established, Country, E-mail, Address, Clerk’s Name and Contact Information, Fax Number, Bank Account Information, Age available for booking, Nationality ratio of the guest, Facility, etc.
  • Studybooking.com collects private information through the webpage and mobile addresses during sign-ups, consulting requests, bulletins, questionnaire inquiry page etc.
What is the purpose of collecting private information?

The private information we collect is only used for business purposes. It is collected to provide various services such the following:

  • Contracts, payments, provision of new services and events, promotions, etc.
  • To view and manage members for personal identification and service history, to prevent unauthorized use, to verify information input by the user is correct, to check transaction history, etc.
  • Delivery of information, identification and analysis of contact frequency and for marketing and announcement of events.
How long is the information stored and used?

The private information of the user and/or provider is deleted if membership is cancelled unless the membership ends due to expulsion. Information about debts will be stored until the debt is settled. However, some information may be preserved according to related laws such as commercial code, and others. The following information can be kept:

  • Records on advertisement: 6 months
  • Records on the agreement and withdrawing from applying for agreement: 5 years
  • Records on the payment and supply of goods: 5 years
  • Records on consumer dissatisfaction or handling of a dispute: 3 years
  • Records on the collection, processing and use of credit information: 3 years
Is credit card payment information recorded?

When the user pays Studybooking.com by credit card, the credit card number and password are not recorded or kept. Studybooking.com uses a trusted 3rd party payment processor and does not keep any credit card information except for confirmation information.

When and how is the private information destroyed?

We destroy the private information without hesitation when the purpose of collecting and using the information is achieved. The private information saved in the database is deleted and destroyed permanently and cannot be restored once it has been destroyed.

What is the process used by Studybooking.com when private user information is given to a 3rd party?

We share data with 3rd parties to provide higher quality service for the following cases.

  • Schools, language institutes, and accommodations: Users shall transmit booking-related private information to the corresponding school or language institute to complete booking. This information includes the customer name, contact point, address, mobile phone number, nationality, payment information (Excluding the credit card number and password) and companion information which are input on the order sheet by the customer.
  • 3rd parties: Studybooking.com uses social network services such as Facebook, Google, Twitter, etc. to provide the high quality services. Studybooking.com uses these services for various purposes such as location and the user’s private information is not given to these services.
How does Studybooking.com use cookies?

We use cookies for the convenience of the user. A cookie is a small amount of information transmitted from the web server to the user’s browser. When the user connects to the website, the user can use the site without inputting additional information because the server reads cookies and additional information of yours is gathered from the computer. The user has the right to delete the cookie and the user can accept all cookies, or send a notice at the installation of cookie or reject it by adjusting the options on the browser.

How can Users access and modify their personal information?

The member may view or edit the registered private information any time. Private information may be viewed and edited on My Page after logging in for general members. Providers may view and edit information on the administration website in the exclusive use control mode.

What kind of security does Studybooking.com use to protect the private information?

We use the following security methods and procedures to protect the valuable private information of all users and members of the seller.

  • 1. All passwords are encoded and saved and only the user can view them.
  • 2. Studybooking.com uses a server and an around-the-clock anti-virus program to prevent any damage or theft from malware. The anti-virus program is updated regularly and the server and database are protected at all times.
  • 3. Security devices are used to transmit private information on the network by using encrypted password algorithms.
Who has access to the personal information input on Studybooking.com?

Studybooking.com has the highest security standards. We have established and perform appropriate business procedures to protect personal information provided by our customers. Only authorized staff may access the private information for business purposes and strict technical and physical guidelines are followed to access and use the private information. These guidelines are specially designed for sensitive private information such as passwords and credit card numbers and can only be viewed by the internal administration of Studybooking.com. Studybooking.com is designed for the customer to use credit card numbers only at the moment of payment. In addition, the system of Studybooking.com is designed so that only the user can use and access their credit card number only when purchasing or booking on Studybooking.com.

How does Studybooking.com process the private information of children?

Studybooking.com cannot be used and paid by customers under the age of 18 without consent from their custodian. If a customer under the age of 18 books and pays, the legal guardian may request to view, correct, and withdraw the information from Studybooking.com.

Please contact the admin of Studybooking.com at contact@studybooking.com for any inquiries about the privacy policy.

Recent date of modification: January 1, 2014